Track 01 · Open Enrollment Programs

Open Enrollment Program.

Faculty-led programs open to professionals from any sector or level. Each one covers one domain through cases, live exercises, and direct faculty instruction and ends with a specific commitment you make to yourself about what you will do next.

Track 01 · Open Enrollment Program
Why Open Enrollment?
Why open enrollment
works well.

A bespoke organizational program takes months to design and requires internal coordination. Open enrollment removes that overhead. You register, show up, and work through a specific problem alongside professionals from other organizations who are dealing with something similar.

The cross-sector cohort is part of what makes it work. A banker and a FMCG manager approaching the same case study see it differently. That friction done well is more useful than a room full of colleagues who already share the same blind spots.

Upcoming.

Operational Excellence · Next Program
Business Valuation Masterclass
(LBO | M&A)

Master the art of building integrated financial models and valuation frameworks, and learn to translate numbers into confident, boardroom-ready decisions using state of the art tools.

Register Now →
April 28-29
2026 · On Campus
Operational Excellence · Next Program
Transforming HR with
Artificial Intelligence

Explore how AI is reshaping talent acquisition, performance management, and workforce planning, and gain practical skills to lead smarter, more human-centered HR functions.

Register Now →
May
2026 · On Campus
Download the full 2026 OEP Calendar
All programs, dates, and domains, plan your year ahead.
Download Calendar →

Program Catalog.

Each program covers one domain, in two days, through cases and working sessions. Filter by area or browse everything.

Leadership
AI for Leadership: Driving Strategic Impact

Not a tech program. A leadership program about what AI actually changes, how decisions get made, where judgment still matters, and what senior leaders need to understand to lead teams using these tools well.

On Campus2 Days
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What it covers
  • How AI changes decision-making at the senior level
  • Where human judgment remains irreplaceable
  • Leading and evaluating AI-enabled teams
  • Strategic questions every leader needs to be asking about AI adoption
Who it's for
Senior managers and executives who need to make informed decisions about AI, not build it. No technical background required.
Duration & format
2 days · On campus · Case-based sessions with peer discussion
Leadership
Results Driven Leadership

For leaders who need to move teams from activity to output. Covers how to set direction clearly, hold people accountable without micromanaging, and build the conditions where good work actually happens.

On Campus2 Days
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What it covers
  • Translating leadership actions into measurable results
  • Setting clear goals and allocating resources effectively
  • Driving accountability and ownership through teams
  • Monitoring performance without micromanaging
Who it's for
Team leads and managers responsible for delivery particularly those whose teams are capable but inconsistent.
Duration & format
2 days · On campus · Working sessions and peer reflection
Leadership
Trust-Centric Leadership

Trust is not a soft metric it determines how quickly a team moves and how much a leader can delegate. This program examines what builds it, what breaks it, and how to repair it when it has been damaged.

On Campus2 Days
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What it covers
  • The mechanics of trust in professional relationships
  • Behaviors that build and behaviors that erode trust
  • Repairing trust after it has broken down
  • Leading with consistency and follow-through
Who it's for
Leaders at any level managing relationships across teams, functions, or organizations especially those navigating difficult team dynamics.
Duration & format
2 days · On campus · Case discussions and applied exercises
Finance
AI-Driven Finance for Non-Finance Leaders

For managers who make decisions with financial consequences but have no formal finance background. Covers P&L, cash flow, and capital allocation with a focus on how AI tools are changing how finance teams work.

On Campus2 Days28–29 Jan · 8–9 Jul
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What it covers
  • Analysing financial statements and key ratios using AI-driven tools
  • Budget analysis, cost logic, and scenario simulations
  • NPV, IRR, hurdle rates, and AI-enabled stress testing
  • Anticipating cash and working capital risks via predictive dashboards
Who it's for
Non-financial managers from operations, marketing, HR, or general management who regularly interact with financial data and want to engage with it more confidently.
Duration & format
2 days · On campus · Talha Ameer Khan CFA · Practical exercises using real financial statements
Finance
Business Valuation Masterclass

LBO, M&A, and valuation modelling covered through real deal cases. For finance professionals and senior managers who need to read a deal properly, not just understand it in principle.

On Campus2 Days22–23 Apr · 19–20 Aug
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What it covers
  • Valuation methodologies: DCF, trading comparables, precedent transactions
  • LBO structure: debt, equity, cash flows, and investor returns (IRR)
  • Real-world M&A transactions deal structure, purchase price allocation, sensitivities
  • Hands-on M&A simulations and role-based deal making
Who it's for
Finance professionals, investment analysts, and senior managers involved in or evaluating transactions, acquisitions, or capital decisions.
Duration & format
2 days · On campus · Talha Ameer Khan CFA · Live deal case work and model walkthroughs
Finance
Financial Modeling: Fundamentals & Valuation

Hands-on program in building integrated three-statement financial models from scratch. Covers structure, assumptions, DCF valuation, and how AI tools are changing the way analysts work.

On Campus2 Days9–10 Feb
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What it covers
  • Building integrated three-statement models driven by business assumptions
  • Evaluating value and viability using DCF and supporting schedules
  • AI-assisted tools to speed up analysis and improve output clarity
  • Translating numbers into decisions through stakeholder communication
Who it's for
Finance analysts, FP&A professionals, and managers who build or review models regularly and want to work faster and more reliably.
Duration & format
2 days · On campus · Talha Ameer Khan CFA · Hands-on model-building exercises
Finance
Financial Modeling Excellence: Traditional Rigor Meets AI

A deeper program that integrates classical financial modeling discipline with modern AI-assisted techniques. Covers forecasting, supporting schedules, DCF valuation, and how to present model outputs to non-technical stakeholders.

On Campus2 Days10–11 Jun · 18–19 Nov
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What it covers
  • Fully integrated three-statement model from business assumptions and drivers
  • Forecasting revenue, costs, working capital, and capex
  • Depreciation, debt, and equity schedules linked for model integrity
  • DCF valuation framework and AI-assisted data preparation tools
Who it's for
Finance professionals who already have modeling experience and want to work at a higher level of rigor and speed.
Duration & format
2 days · On campus · Talha Ameer Khan CFA · Advanced modeling exercises
Operational Excellence
Data Visualization

How you present data determines whether it gets used. This program covers the principles of visual communication, how to choose the right chart, remove the noise, and make a dataset tell a clear story to a non-technical audience.

On Campus2 Days15–16 Jul · 16–17 Sep
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What it covers
  • Principles of visual communication and chart selection
  • Guided visualization and storytelling tasks
  • Case studies lessons from success and failure in data communication
  • Practice storytelling with data in real-world settings
Who it's for
Analysts, managers, and anyone who regularly presents data to stakeholders and wants their work to be understood and acted on.
Duration & format
2 days · On campus · Dr. Hanif Mohammed · Hands-on design and critique sessions
Operational Excellence
Design Thinking: Design Meets Strategy

A working method for framing problems before solving them. Covers how to move from a vague brief to a concrete, testable proposal and why most organizations skip the steps that matter most.

On Campus2 Days31 Mar–1 Apr · 4–5 Nov
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What it covers
  • Driving strategic innovation using design thinking frameworks
  • Aligning human-centered design with corporate strategy
  • Applying tools like empathy maps, MVPs, and journey maps
  • Leading ideation, testing, and iteration within teams
Who it's for
Managers and strategists who work on complex problems that lack obvious solutions particularly those in product, operations, or strategy roles.
Duration & format
2 days · On campus · Dr. Hanif Mohammed · Team-based problem sprints
Digital & AI
Artificial Intelligence for Sales & Marketing

How AI is changing how organizations find, convert, and retain customers and what commercial teams need to understand to work with these tools rather than around them.

On Campus2 Days6–7 May · 2–3 Dec
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What it covers
  • Building high-fidelity personas and targeted campaigns with GenAI
  • Creating visual and video content using AI tools
  • Automating lead handling, scoring, and CRM workflows
  • Prompt engineering techniques for sales and marketing applications
Who it's for
Sales and marketing professionals who want a working understanding of AI tools relevant to their function, not a general AI overview.
Duration & format
2 days · On campus · Dr. Naveed Iftikhar · Tool demonstrations and applied case work
Digital & AI
Artificial Intelligence for Customer Care

Covers how AI is being applied across customer service from automation to sentiment analysis to agent assist and what service leaders need to know to manage the transition without losing quality.

On Campus2 Days13–14 May · 25–26 Nov
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What it covers
  • AI-ready service workflows complaints, escalations, SLA management
  • Working AI automations using n8n.io and free tools
  • AI agents built with Copilot Studio for complaint triage and knowledge retrieval
  • Governance, risk boundaries, and AI-driven service performance insights
Who it's for
Customer service managers, CX leaders, and operations heads managing teams that interact with customers directly.
Duration & format
2 days · On campus · Dr. Naveed Iftikhar · Case studies and hands-on automation exercises
Digital & AI
Agentic AI in Banking

For banking professionals navigating AI adoption in credit, compliance, fraud detection, and customer experience. Covers where the tools are mature, where the risks are real, and what good judgment looks like in this environment.

On Campus2 Days8–9 Apr · 9–10 Sep
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What it covers
  • Secure, compliant AI use in banking governance and risk
  • Prompt engineering applied to financial workflows
  • Localized LLMs for data analysis, reporting, and custom GPTs for banking functions
  • Tools and frameworks to design and launch AI-powered workflows safely
Who it's for
Mid-to-senior banking professionals in operations, risk, compliance, retail banking, or digital transformation roles.
Duration & format
2 days · On campus · Dr. Naveed Iftikhar · Industry case studies and hands-on AI workflow design
Digital & AI
Transforming HR with Artificial Intelligence

How AI is being applied to talent acquisition, performance management, and workforce planning and what HR leaders need to understand about the data, the ethics, and the organizational change involved.

On Campus2 Days
Learn More
What it covers
  • AI in recruitment, screening, onboarding, and performance management
  • Building AI-powered chatbots and agents for HR operations
  • Automating HR workflows using no-code and low-code tools
  • Data governance, ethics, bias, and change management for AI adoption in HR
Who it's for
HR managers, HRBPs, and talent leaders who want to understand what AI can and cannot do in their function and how to lead the change responsibly.
Duration & format
2 days · On campus · Case work, automation labs, and group capstone
Digital & AI
The Agentic Supply Chain

Supply chains are shifting from dashboards and analytics to AI-driven, decision-centric operating models. This program examines what that shift means for leadership, structure, and competitive advantage with hands-on exposure to agentic systems.

On Campus2 Days3–4 Feb · 23–24 Sep
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What it covers
  • How supply chains are evolving from analytics to agent-driven operating models
  • Designing a simple supply chain agent that monitors conditions and reasons over data
  • Identifying, prioritizing, and structuring AI use cases for supply chain functions
  • Building an AI strategy and pilot roadmap for supply chain teams
Who it's for
Supply chain managers, procurement heads, and operations leaders looking to understand what AI adoption means for how their function runs not just what tools to buy.
Duration & format
2 days · On campus · Dr. Naveed Iftikhar · Agentic design sprint and use-case workshops
Digital & AI
AI in Manufacturing: From Automation to Optimization

A strategic and hands-on program for manufacturing leaders. Covers how smart factories operate globally, how AI is being applied on the factory floor, and how to build a practical roadmap for AI adoption in your own operations.

On Campus2 Days28–29 Apr · 12–13 Aug
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What it covers
  • Global AI in manufacturing smart factories in Japan, Germany, and the US
  • Hands-on demonstrations of AI-enabled workflow automation and computer vision
  • Identifying priority AI use cases and addressing integration challenges
  • Developing policies for safe, ethical AI deployment on the factory floor
Who it's for
Manufacturing managers, plant heads, and operations leaders. No deep technical expertise required just the drive to modernize operations.
Duration & format
2 days · On campus · Dr. Naveed Iftikhar · Guided design sprint and interactive modules
Digital & AI
Business Intelligence with AI

How to move from metrics to decisions. This program covers how AI is changing BI from data foundation to insight generation and how to build outputs that support action rather than just reporting.

On Campus2 Days3–4 Jun · 28–29 Oct
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What it covers
  • AI, machine learning, generative AI, and RAG, explained clearly in a BI context
  • Identifying data foundation issues that limit BI effectiveness and AI adoption
  • Designing BI outputs that support decisions rather than just reporting
  • Building an implementation-ready BI + AI solution blueprint
Who it's for
Data analysts, BI managers, and decision-makers who want their reporting function to do more than describe what already happened.
Duration & format
2 days · On campus · Berjees Shaikh · Blueprint workshop and applied BI exercises
Sales & Marketing
Social Media Listening

How to turn online conversation into useful intelligence what customers are actually saying about your brand, your competitors, and your category, and how to act on it without chasing every signal.

On Campus2 Days
Learn More
What it covers
  • Social listening tools and how to set them up properly
  • Separating signal from noise in online conversation
  • Competitive intelligence through social data
  • Translating listening insights into decisions
Who it's for
Marketing managers, brand teams, and communications professionals responsible for brand perception and customer insight.
Duration & format
2 days · On campus · Live tool sessions and brand case analysis
General Management
Leading High-Performance Teams

What separates a group of capable individuals from a team that consistently delivers? This program looks at the conditions, habits, and leadership behaviors that make the difference and how to build them deliberately.

On Campus2 Days
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What it covers
  • What high-performance actually looks like in practice
  • Team dynamics, psychological safety, and clarity of roles
  • How leaders create and destroy performance conditions
  • Diagnosing and addressing underperformance
Who it's for
Managers and team leads responsible for a group of people who want to lead them more effectively at any level of seniority.
Duration & format
2 days · On campus · Team diagnostics and applied case work
General Management
Critical Thinking

How to examine an argument, identify where it is weak, and avoid the reasoning errors that confident people make most often. Practical and uncomfortable in equal measure.

On Campus2 Days
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What it covers
  • Identifying logical fallacies and weak arguments
  • Cognitive biases that affect professional judgment
  • Evaluating evidence and distinguishing fact from opinion
  • Constructing and defending a well-reasoned position
Who it's for
Professionals across all functions who make decisions, evaluate proposals, or need to think clearly under pressure. Particularly useful for those moving into senior roles.
Duration & format
2 days · On campus · Argument analysis and live debate exercises
General Management
Negotiation Skills

Covers the structure of negotiation how to prepare, where value actually comes from, and how to hold a position without damaging a relationship. Works through cases from commercial, organizational, and cross-cultural contexts.

On Campus2 Days
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What it covers
  • Negotiation preparation and BATNA analysis
  • Distributive vs. integrative bargaining
  • Managing concessions and anchoring
  • Cross-cultural dynamics in negotiation
Who it's for
Managers, procurement professionals, and anyone who regularly negotiates with vendors, clients, internal stakeholders, or across organizational boundaries.
Duration & format
2 days · On campus · Live negotiation simulations
General Management
Problem Solving & Decision Making

How to make a good call when the data is incomplete and the stakes are real. Works through structured problem decomposition, decision traps, and how to communicate a position clearly under pressure.

On Campus2 Days
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What it covers
  • Identifying root causes and solving problems systematically
  • Making timely, objective, and value-based decisions
  • Applying structured thinking tools to complex challenges
  • Presenting clear, actionable solutions that drive results
Who it's for
Managers and analysts who need to solve problems rigorously and communicate recommendations clearly , especially in ambiguous or high-stakes situations.
Duration & format
2 days · On campus · Case-based problem solving workshops
General Management
Strategic Foresight

How to think beyond the next quarter. This program builds the capacity to identify major drivers of change, construct plausible future scenarios, and make strategic decisions that hold up under uncertainty.

On Campus2 Days14–15 Oct
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What it covers
  • Distinguishing between strategic thinking, forecasting, and foresight
  • Identifying VUCA forces and major drivers of change in your industry
  • Applying foresight tools: Three Horizons and Scenario Planning
  • Building early warning indicators and presenting a foresight-driven scenario plan
Who it's for
Senior managers and strategists who need to make decisions with long-term consequences particularly those in planning, strategy, or executive roles.
Duration & format
2 days · On campus · Dr. Hanif Mohammed · Scenario planning workshop
General Management
Systems Thinking

Most organizational problems are not isolated, they are symptoms of something structural. This program builds the habit of looking for feedback loops, unintended consequences, and the interventions that actually change behavior.

On Campus2 Days
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What it covers
  • Feedback loops and system archetypes
  • Identifying root causes vs. symptoms
  • Mapping complex organizational problems
  • Designing interventions that create lasting change
Who it's for
Senior managers, strategists, and consultants dealing with recurring, complex, or seemingly intractable organizational problems.
Duration & format
2 days · On campus · System mapping workshops
General Management
Resilience & Emotional Intelligence

How leaders stay functional under sustained pressure not by ignoring difficulty but by understanding their own patterns well enough to manage them. Covers self-awareness, emotional regulation, and how to read the room accurately.

On Campus2 Days
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What it covers
  • Building self-awareness and regulating emotional responses under pressure
  • Practising conscious, emotionally intelligent leadership
  • Applying empathy to improve communication and influence
  • Leading with clarity, authenticity, and impact
Who it's for
Leaders at any level who work in high-pressure environments or who manage people who do.
Duration & format
2 days · On campus · Reflective exercises and peer discussion
General Management
Presentation for Impact & Storytelling

How to make a case that people remember and act on. Covers structure, narrative, and delivery with practice sessions that are deliberately uncomfortable, because that is the only way this kind of skill actually improves.

On Campus2 Days
Learn More
What it covers
  • The neuroscience of storytelling how emotions influence attention and trust
  • Structuring a presentation around what the audience needs to do
  • Delivery voice, presence, and managing nerves
  • Handling questions and pushback with confidence
Who it's for
Professionals who present regularly to senior audiences, clients, or boards and want to be more persuasive and less forgettable.
Duration & format
2 days · On campus · Live presentation practice with feedback

What You Take Away.

The programs are structured so that the work you do in the room has a direct use outside of it. Here is what that looks like.

Frameworks you can reuse

Not summaries of frameworks the actual tools, practiced during the program on real problems, so you know how to apply them when the situation arises.

A specific next step

Each program closes with a short structured exercise: what will you do differently, on which problem, by when. It is a commitment, not a summary slide.

Perspective from outside your industry

Cohorts are deliberately mixed. The way a logistics professional frames a customer problem is different from how a banker does. That difference is useful and it is built into how we run the sessions.

Better judgment, not just more information

The programs are built around decisions, not content. By the end, you should be able to see the same situation more clearly and act on it with less hesitation.

How We Teach.

Every method we use has a reason. The formats below are not variety for variety's sake each one is chosen because it builds a specific kind of thinking that a lecture alone cannot.

Case Studies

Real decisions, made by real organizations. Participants analyse what was known, what was decided, and what happened developing the habit of structured reasoning under genuine ambiguity.

Simulations

Compressed environments where participants make consequential choices and see the results. The debrief not the simulation itself is where most learning happens.

Working with Data

Exercises that require participants to reason from evidence rather than instinct. The goal is not to produce analysts it is to make managers harder to mislead by a confident number.

Peer Discussion

Structured conversation across the cohort. Because most of the room has dealt with a version of the same problem, the discussion is usually more useful than the facilitator expects.

Role Plays

Practicing difficult conversations with a difficult stakeholder, a resistant team, an uncomfortable message to deliver. Uncomfortable to do. Useful afterward.

Toolkits

Templates and frameworks you leave with. Built during the program on real problems from the room, so you know they work in your context.

Problem Framing

Most bad solutions come from solving the wrong problem. These sessions slow the room down deliberately forcing participants to interrogate the brief before generating answers.

Closing Commitment

Each participant leaves with one specific thing they will do differently, written down. Not an action plan a single honest commitment, made in front of the group.

Who Attends.

Open enrollment is not an introduction to management. It works best when participants bring real problems to the room because that is what the cases and discussions are built around.

Managers with 5–15 years of experience

Senior enough to have encountered the problems we discuss. Not so senior that the concepts are already settled. The programs are most useful to people still forming their management judgment, not confirming it.

Specialists stepping into broader roles

A strong finance or marketing professional who is now running a team, managing a P&L, or sitting at a table where decisions extend beyond their technical domain. These programs build the adjacent capability that experience alone is slow to give you.

Teams an organization wants to develop

Companies nominate individuals or small groups. Two or three people from the same organization attending together often get more out of it they debrief differently on the way back. For larger groups, a custom program is usually more appropriate.

Common Questions.

Can I register without a company nomination?

Yes. Individuals register directly. You do not need a letter from HR or a manager's approval. If your organization wants to be invoiced, that can also be arranged.

My industry is quite different from the typical KSBL participant. Will this be relevant?

Usually yes. The cases are chosen to be cross-applicable, and the mix of industries in the room is intentional not incidental. The programs are weakest when everyone works in the same sector.

What does the two days actually look like?

Each day runs roughly 9am–5pm on campus. Sessions alternate between faculty-led instruction, group case work, and application exercises. There is no exam. The final session is a structured individual exercise on what you will do differently.

Can we send a small team together?

Yes, and it tends to work well. A team of three or four from the same organization will often apply things faster because they have a shared reference point. If you are thinking about more than five or six people, speak to us a custom program may be a better fit.

How do I pick the right program?

The program descriptions on this page are specific enough to guide most people. If you are uncertain, email us with your role and what you are trying to get better at we will tell you honestly whether we have something that fits.

Is there a certificate?

Yes. Participants receive a certificate of completion from KSBL. The more important output is the work done during the program but the certificate is there if you need it.

See the full program
calendar for 2026.

Browse what's available, pick something relevant to where you are right now, and register. Or email us if you want a recommendation.