Business Communication with Impact

‘The most important thing in communication is hearing what isn’t said’ – Peter Drucker

Words may be forgotten but how someone makes you feel when they speak or not enough when they should does leave a long-lasting impact.  Communication is not merely using the right words at the right time, it is building steady relationships with all your stakeholders, current and potential, through your words and actions over a stretched period. It is articulating your thoughts while being conscious of the surroundings, the time at hand, the audience you are addressing, and the intent behind it.

In this program, we will deep dive into the different aspects of impactful communication and learn to adapt to its ways one module at a time.

Coverage Areas:

  • The Fundamentals of Effective Communication
  • Focus on the “Why”
  • Listen Intently
  • Influence without Manipulating
  • Resolve conflict and get them to act
  • Storytelling, real-life based role plays, self-assessment, case studies, group activities and practical exercises to promote experiential learning.
  • Adopt the appropriate body language for each type of communication.
  • Compose thoughts and give structure to them before speaking.
  • Speak the thoughts succinctly with grace and confidence.
  • Ask the right questions to get the most out of conversations.
  • Listen intently and pay attention to details.
  • Communicate tactfully in difficult situations.
  • Influence people and build long term alliances in the workplace.
  • Senior Managers and Managers in corporate organizations.
  • Marketing and communication professionals.

Tayyaba Hussain

MS in English Literature & Applied Linguistics.
Communication Consultant & Trainer

Muzna Ali

Masters in Human Resource Management
Corporate Trainer and Consultant

Rs. 60,000 (Excluding taxes)

Date Time Venue
KSBL Campus


KSBL Executive Education
National Stadium Road, Opp. Liaquat National Hospital, Karachi – 74800
UAN: (92 21) 111-11- KSBL (5725)
Ph: (92 21) 38771999 Ext: 701
Mobile: (92 300) 8259228 |