Dr. Shahzeb Malik

Assistant Professor Information Sciences

shahzeb.malik@ksbl.edu.pk
Dr. Shahzeb Malik

Dr. Shahzeb Malik is associated with KSBL as an Assistant Professor in Information Sciences. He is a proficient researcher and technical expert with over 15 years of experience in working on various academic and commercial projects. Prior to this role, he worked as Director (MIS) at Ministry of Planning, Development and Special Initiatives, Government of Pakistan, Islamabad, where he was responsible for leading the MIS Team to manage and improve the capabilities of in-house web-based Project Monitoring and Evaluation System (i.e. PMES) that has been used as a central data repository at M/o PD&SI for recording and monitoring data of PSDP funded projects from all Federal Ministries and cater the needs of Planning Commission to complete the project lifecycle (i.e. PC – I to PC – V).

Dr. Malik has been associated with the area of Enterprise Risk Management (with special interest in Cyber Security Risk) for several years. He has worked as Postdoc Researcher in Cyber Security Risk at University of Cambridge (Judge Business School) during 2017 and also been associated with University of Manchester as a Postdoc Researcher/Project Manager during 2013 to lead a Knowledge Transfer Partnership (now Innovate UK) project which is a UK Government funded programme to encourage collaborations between businesses and universities for research and innovation. During this project, he conducted a review of existing risk management practices within various commercial organisations in the UK and working closely with IT partner organisations, developed a web-based decision support tool and an accompanying education program to improve the reliability of management information for risk management practitioners.

He received PhD in Information Systems from Manchester Business School, University of Manchester, UK in 2011. Apart from his research and Industrial experience, Dr. Malik is also an experienced teacher with interest in various IT and Business Management courses which he has been teaching at various academic Institutions in the UK including University of Manchester and University College London (UCL) and most recently in Pakistan at Institute of Business Management (IoBM) where he also worked as an Assistant Professor and Head of Industrial Management department. During this role, he also worked as doctoral school team member for monitoring and evaluating PhD and MPhil research activities at the Institute and involved in various teaching activities to cover courses designed for PhD, MPhil, and MBA programs. Also, working with MBA students, he conducted numerous industrial research projects under the platform of ‘Risk and Innovation Research Centre’ which he established as a multidisciplinary research centre and a knowledge hub aimed at helping organisations to have better understanding of various business risks.

He enjoys writing research articles, blogs, and speaking at academic conferences and commercial/business events in the UK and outside.

Education

PhD in Information Systems, Manchester Business School (MBS), University of Manchester, UK.
Thesis Title: On the Use of Customer Relationship Management (CRM) in the Banking Industry – A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK
April 2007 – July 2011

MPhil in Informatics, School of Informatics, University of Manchester, UK.
Thesis Title: On the Use of Different Representations for Off-line Signature Recognition – An Empirical Study
September 2004 – December 2006

MSc in Information Systems, School of Computing and Engineering, University of Huddersfield, UK.
September 2002 – August 2004

BEng in Electrical Engineering , Mehran University of Engineering and Technology, Pakistan.
April 1996 – March 2001

 

Certifications (IT and Project Management)

Knowledge Transfer Partnerships (KTP) Residential Modules from Ashorne Hill Management College, Leamington Spa, UK.
Successfully completed a management course which was funded by KTP UK and meets the study requirements of CMI Level 5. Some of the course units include project management, conflict management, communication skills, managing resources, leadership management, business strategy, marketing, analysis of accounts etc.
August 2012 – November 2012

Diploma in Information Systems and Management (DISM)
September 2001 – August 2002

Diploma in Oracle (Oracle Developer and Database Administrator)
February 2003 – July 2003

Work Experience

June 2020 – June 2022

Director (MIS)

Ministry of Planning, Development and Special Initiatives, Government of Pakistan, Islamabad

June 2017 – June 2020

Director (Risk and Innovation Research Centre); Assistant Professor & Head of Industrial Management Department

Institute of Business Management (IoBM), Karachi, Pakistan

August 2016 – April 2017

Postdoc Research (Cyber Security Risks)

University of Cambridge – Judge Business School, Cambridge, UK

January 2014 – December 2015

Technical and Research Manager

International Institute of Risk and Safety Management (IIRSM) London, UK

July 2012 – December 2013

Postdoc Research / Project Manager (KTP Project)

University of Manchester, UK

Consulting (Selected Projects)

Aug 2016 – Mar 2017

Cyber Risk Outlook 2017 – (University of Cambridge, UK)

Project Description: Project conducted by Centre for Risk Studies, Judge Business School, University of Cambridge, UK, in collaboration with various Industrial partners. During this project, I worked as Postdoc Researcher and working closely with other team members, participated in conducting in-depth research to understand various global cyber threat categories such as data exfiltration, distributed denial of service attack (DDoS), cloud outages, financial transactions theft, and cyber extortion (ransomware). Project outcomes involved developing cyber catastrophe scenarios and writing technical reports.

Jan 2015 – Dec 2015

Understanding how various Cyber Risks are perceived and managed by SMEs – (IIRSM, UK)

Project Description: Project was funded by London based leading Insurance Company in collaboration with IT partners and was conducted by International Institute of Risk and Safety Management (IIRSM). Major outcomes involve preparing “IT Risk Assessments” and “A Practical Guide” targeting both Employees and Line Managers within small and medium size enterprises.

Jul 2012 – Dec 2013

Knowledge Transfer Partnership (KTP) Project to Develop Web-Based Decision Support Tool – (University of Manchester and IIRSM, UK)

Project Description: KTP is a part UK Government funded programme to encourage collaboration between businesses and universities for research and innovation. During this project, I worked as Project Manager and developed a web-based decision support tool and an accompanying education programme to improve the reliability of management information for risk management practitioners.

April 2014 – April 2015

Workplace Stress and Psychosocial Risks and the Impact of New Working Methods on Employees’ Health and Wellbeing – (IIRSM in collaboration with Kings College London and University of Central Lancashire, UK)

Project Description: International Institute of Risk and Safety Management (IIRSM) research project conducted in collaboration with University of Central Lancashire (UCLAN) and Kings College London (KCL). Major outcomes involve publishing technical reports and organising various academic/commercial events to present research outcomes and intervention strategies.

Teaching Experience

June 2017 – June 2022

Assistant Professor and Head of Industrial Management Department

Institute of Business Management (IoBM), Karachi, Pakistan

September 2013 – June 2017

Visiting Lecturer / External Contributor

University College London (UCL), London, UK

September 2009 – June 2012

IT Workshop Trainer and Graduate Teaching Assistant

Manchester Business School (MBS), University of Manchester, UK

September 2005 – August 2009

Laboratory Demonstrator

University of Manchester – School of Informatics, UK

Journal / Magazine Articles & International Conference Contributions

  • Javed, B., Zainab, B., Zakai, S.M., and Malik, S. (2019) “Perceptions of International Student Mobility: A Qualitative Case Study of Pakistan”, Journal of Education and Education Development (JoEED) Volume 6, Issue 2, December 2019
  • Save the Web (2019) – Participated in a Cyber Security Conference at University of Chester, UK on 3rd July 2019
  • Brewer, G., Holt, B., and Malik, S. (2018) “Workplace Bullying in Risk and Safety Professional”, Journal of Safety Research, 64(2018), National Safety Council and Elsevier Ltd., pp. 129-133
  • Cyber Risk Landscape (2017) – Contributed in a technical report prepared by Risk Management Solutions, Inc. (RMS) in collaboration with Cambridge Centre for Risk Studies, University of Cambridge (Judge Business School), UK
  • Holt, B., and Malik, S.A. (2015) “Noise-Induced Hearing Loss (NIHL) – Still A Major Occupational Health Problem”, International Journal of Occupational Health and Public Health Nursing, Scienpress Ltd., Vol. 2, No. 2, published online November 1, 2015, pp. 37-50
  • Malik, S.A., and Holt, B. (2015) “The Perception of Risk Management Among Safety Professionals in the UK Commercial Organisations: A Comparative Study”, 27th European Conference on Operational Research held at University of Strathclyde, 12 – 15 July 2015, Glasgow, UK
  • Malik, S.A., and Holt, B. (2015) “The Impact of New Working Methods – A Psychosocial Risk Perspective”, IIRSM Research Paper, International Institute of Risk and Safety Management, Hammersmith, London, UK
  • Malik, S.A. (2014) “ERM Based Decision Making and the Use of Decision Support Tool” ICORES conference, ESEO, Angers, Loire Valley, France
  • Shahzeb Ali Malik (2014) “A Holistic Approach to Decision Making”, International Institute of Risk and Safety Management (IIRSM) Newsletter Article, June 2014, pp. 14-15.
  • Malik, S.A., and Holt, B. (2013) “Factors that Affect the Adoption of Enterprise Risk Management (ERM)”, OR Insight, Operational Research Society Ltd., Palgrave Macmillan, Vol. 26, No. 4, published online September 4, 2013, pp. 253-269
  • Malik, S.A., Freeman, J.M., and Holt, B. (2013) “Improving Risk Management Practice: A New Web-based Initiative”, In BAM 2013: Managing to Make a Difference, 10 – 12 September, 2013, Liverpool, UK. eScholarID:188712
  • Malik, S.A., Holt, B., and Freeman, J.M. (2013) “Enterprise Risk Management (ERM): A New Way of Looking at Risk Management at an Organisational Level”, In EURO INFORMS XXVI, 26th European Conference on Operational Research at SAPIENZA University of Rome, 01 – 04 July 2013, Rome, Italy. eScholarID:190263
  • Malik, S.A., and Wood-Harper, T. (2009) “Customer Relationship Management (CRM) in the Banking Sector of Pakistan: Problems and Challenges”, In Creating Global Economies through Innovation and Knowledge Management: Theory & Practice, 29 – 30 June, 2009 pp. 312-320, Kuala Lumpur, Malaysia, Business Information Management Association. eScholarID: 89665